Thursday, 8 November 2012

Flat Caps Coffee - Featured Retailer of the Week

Interested to know more about the great independent retailers we work with? Every week we will be showcasing one of the fantastic additions to the Loyalli network. 

Flat Caps Coffee - Featured Retailer of the Week

Flat Caps Coffee
How did you get into your business?

I was made redundant from LTSB and used the redundancy money to set up my own business and decided to follow my passion for coffee and doing things properly so I opened up Flat Caps Coffee.

Where can we find you?

13 Ridley Place, Newcastle Upon Tyne, NE1 8JQ

or find Flat Caps Coffee here too

Twitter: @FlatCapJoe
Facebook: Flat Caps Coffee 

Why that location?

Its a great little shop, hidden beneath another unique shop in newcastle so it offers an escape to newcastles workers, students and shoppers while not being too far off the beaten track. A lovely tranquil hidden gem. We were also featured on Urban Secrets on Sky Atlantic. Check out the YouTube clip "Urban Secrets Newcastle"

What is your favourite item on your menu?

The Syphon is my favourite thing on the menu. Totally unique to Flat Caps and brews an amazing tasting coffee while also being a spectacle for customers to watch while their coffee is brewed. This is what was featured on the TV clip too.

What is the most popular item amongst customers?

Cappuccinos are the most popular. I won the prize of "Best Cappuccino" in the Northern Heat of the UK Barista Championship and when people see the award they give it a try and are never disappointed.

Do you have any exciting plans for 2013?

In 2013 I will be entering the UKBC again and hope to reach the finals of the competition. Ive recently upgraded the equipment in the shop which matches the UKBC machines so will be well prepared come competition time. I'm also looking to expand the business to a second shop soon, although no plans are set yet I am actively looking and would be surprised if 2013 passed without the opening and Flat Caps Coffee #2

Why did you join Loyalli?

Its an innovative way for customers to keep there loyalty recorded to receive their free drink and its easy to use.

What is your Loyalli offer?

The 8th drink is free

Thanks Joe! Good luck with this years UKBC! 

To run your own loyalty reward scheme on Loyalli - click here